Home visits by Shawbrook Mobility represent our commitment to personalised, compassionate service.
Recognising that each individual’s needs and home environments are unique, we offer home visits as a core aspect of our customer service.
These visits allow us to assess your specific requirements in the comfort of your own home, ensuring that the mobility solution we propose is perfectly suited to your lifestyle and space.
During your Home visit you can view the different styles and fabrics that are available.
You will also have the following measurements taken:
This ensures your chair will be a perfect fit and give you exceptional comfort.
By choosing Shawbrook Mobility, you’re not just purchasing a product; you’re investing in a service that values your comfort, independence, and quality of life.
At Shawbrook Mobility, we understand that your mobility aid is not just a product but a crucial part of your daily life.
That’s why we stand behind the quality of our adjustable beds, homecare chairs, and healthcare chairs with a comprehensive warranty. Our promise is to ensure that you receive not only superior products but also the support and care you deserve.
Our Warranty Coverage:
Duration: Enjoy a 5-year warranty on all our products, starting from the date of delivery. This warranty covers manufacturing defects and ensures your peace of mind over the years.
What’s Covered:
Discover the difference personalised care can make. Mrs. Frankland’s journey with us highlights our commitment to providing mobility solutions that truly change lives. Facing mobility challenges and confined to her home, she needed a solution that offered comfort and ease of access. Our team stepped in, delivering a tailored service right to her doorstep.
We recommended a 3′ adjustable bed, perfect for her needs, and managed everything from a personalised home demonstration to installation by our white-glove delivery team. Our transparent process, including a detailed quotation and collaborative decision-making, ensured peace of mind for her and her family.
With her old bed donated to charity and a new, adjustable model installed, Mrs. Frankland now enjoys greater comfort and mobility. The added assurance of a 5-year warranty and significant savings through VAT exemption due to her disability further underscores our dedication to our clients.
Caring Answers for Your Peace of Mind
We offer a wide range of mobility solutions, including adjustable beds, homecare chairs, and healthcare chairs, each designed to meet various needs and preferences.
Yes, we offer home visits where you can try out our products in the comfort of your own home, ensuring you make the best choice for your needs.
You can schedule a home visit by contacting us via phone or through our website. Our team will work with you to find a convenient time for the visit.
Yes, all our products come with a comprehensive 5-year warranty covering manufacturing defects and certain conditions. Please contact us for more detailed information on warranty coverage.
Absolutely! Many of our products offer various customization options, including sizes, colors, and materials, to fit your personal preferences and home decor.
We strive for complete customer satisfaction. If you’re not happy with your purchase, please contact us within a specified period to discuss returns or exchanges. Terms and conditions apply.
We offer delivery and installation services for all our products. Our professional team will ensure your product is set up correctly and will demonstrate how to use it effectively.
Yes, we offer various financing options to help make our products more accessible. Contact us for more information on the available plans.
Each product comes with a maintenance guide. We also offer support for any questions or concerns you might have about product care.
Yes, our range includes products suitable for both home and professional healthcare environments, designed to meet the highest standards of comfort and durability.
If you encounter any problems, please contact our customer service team immediately. We’re here to help with repairs, replacements, or any other service needs.
We welcome your feedback! Please contact us via email, phone, or our website to share your experience. Your input helps us improve and serve you better.
“I write to let you know how impressed we found the the whole process from initial order to measurement and delivery of the 2 chairs. All within 2 weeks of the order. The 2 delivery men were also very polite and helpful. An overal excellent service.”
“I found Michael to be very helpful and everything he promised would happen did happen. Delivery was earlier than stated and my chair is excellent. I would have no hesitation in recommending this company and it’s representative.”